Commission calculator for bakeries and cake shops
Bakeries are made for direct ordering: cakes are ordered ahead, picked up, and often for a date that matters to the customer. Paying 30 percent commission on a birthday cake the customer would have ordered from you anyway is money left on the table.
The example has a high share of pickup orders. Replace the numbers with yours.
Your result
Moving 405 orders a month to your own channel could save about RM2,642 a month, RM31,698 a year, after payment fees, EatsVenture commission, delivery and the cost of the system.
Paid to the apps each month
RM12,150
30% of app sales
Possible saving each month
RM2,642
RM31,698 a year, setup paid back in 0.8 months
Today on the apps
- App sales a month
- RM40,500
- Commission and app ads
- RM12,150
If you move 45% of orders (405 a month)
- Commission you stop paying
- RM5,468
- Payment fees
- -RM365
- EatsVenture commission (6%)
- -RM1,094
- Rider cost not covered by delivery fees
- -RM243
- Ordering system and marketing
- -RM1,125
- Saving each month
- RM2,642
Each moved order saves RM9.30 before fixed costs. Break-even: move about 13% of your app orders.
Estimates from the numbers you enter, for planning only. Food cost and packaging are the same on both channels, so they are left out. Not affiliated with GrabFood, foodpanda or ShopeeFood.
Worked example for a bakery
With 900 app orders a month at an average of RM45.00 and 30% commission, the apps take RM12,150 a month. Moving 45% of those orders (405 a month) to your own channel stops RM5,468 of commission. After RM365 of payment fees, RM1,094 of EatsVenture commission, RM243 of rider cost not covered by delivery fees and RM1,125 for the ordering system and marketing, the saving is about RM2,642 a month, or RM31,698 a year. Break-even is moving about 13% of app orders.
What changes the result for a bakery
Preorders belong to you
Customised cakes need details the apps handle badly: names, messages, dates. Your own preorder page does it better and keeps most of the commission.
Cakes need careful delivery
A cake rider costs more than a food rider. Price delivery honestly, or encourage pickup, and keep the saving.
Festive seasons
Hari Raya, Chinese New Year, Deepavali and Christmas bring peaks of preorders. Make sure customers know where to order direct before the rush.
Commission calculator by type of business
Questions restaurant owners ask
Why does the bakery example move more orders than others?
Because cake and bread customers often order ahead and pick up, and they come back for every celebration. It is still an example: use your own figure.
Can I take deposits for custom cakes on my own channel?
With your own ordering system you decide the payment rules, including full payment at order. The apps do not support custom deposits.
How much commission do GrabFood and foodpanda charge restaurants in Malaysia?
It depends on your merchant agreement, the services you use (delivery by the platform or by you, pickup) and any promotions you join. Use the rate on your own monthly statement, including any tax charged on the commission.
Why does the calculator assume only part of my orders will move?
Because it is true. The apps bring customers who would not find you otherwise. Your own channel wins the customers who already know you. Assuming every order moves makes the saving look several times bigger than it will be.
Why are food cost and packaging not in the calculation?
They are the same whichever channel the order comes through, so they do not change the saving. Only the costs that differ between the apps and your own channel are compared.
Is this calculator free?
Yes, with no sign-up. The numbers you type stay in your browser.
Your own ordering channel, at up to 6% commission
EatsVenture gives you your own ordering site, table QR ordering, loyalty and WhatsApp marketing, so regulars order from you directly and you keep most of the commission you pay the apps today.
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