Commission calculator for family and casual dining restaurants
Family restaurants have the largest orders, so commission hurts most per order: 30 percent of a RM75 family meal is RM22.50, several times the cost of a rider. Moving even a modest share of orders makes a real difference.
The example uses a high average order and fewer orders. Replace the numbers with yours.
Your result
Moving 280 orders a month to your own channel could save about RM2,803 a month, RM33,636 a year, after payment fees, EatsVenture commission, delivery and the cost of the system.
Paid to the apps each month
RM18,000
30% of app sales
Possible saving each month
RM2,803
RM33,636 a year, setup paid back in 0.7 months
Today on the apps
- App sales a month
- RM60,000
- Commission and app ads
- RM18,000
If you move 35% of orders (280 a month)
- Commission you stop paying
- RM6,300
- Payment fees
- -RM420
- EatsVenture commission (6%)
- -RM1,260
- Rider cost not covered by delivery fees
- -RM392
- Ordering system and marketing
- -RM1,425
- Saving each month
- RM2,803
Each moved order saves RM15.10 before fixed costs. Break-even: move about 12% of your app orders.
Estimates from the numbers you enter, for planning only. Food cost and packaging are the same on both channels, so they are left out. Not affiliated with GrabFood, foodpanda or ShopeeFood.
Worked example for a family restaurant
With 800 app orders a month at an average of RM75.00 and 30% commission, the apps take RM18,000 a month. Moving 35% of those orders (280 a month) to your own channel stops RM6,300 of commission. After RM420 of payment fees, RM1,260 of EatsVenture commission, RM392 of rider cost not covered by delivery fees and RM1,425 for the ordering system and marketing, the saving is about RM2,803 a month, or RM33,636 a year. Break-even is moving about 12% of app orders.
What changes the result for a family restaurant
Big baskets, big saving
The bigger the order, the more commission you keep and the less the rider cost matters. Every moved order saves far more than it costs to deliver.
Group and festive orders
Family dinners, office lunches and festive sets are planned ahead and usually ordered by someone who knows you. Make them easy to order direct.
Dine-in guests take home
A QR code on the table for next time turns this week's dine-in guest into next week's direct takeaway order.
Commission calculator by type of business
Questions restaurant owners ask
Why does a family restaurant save more per order than a cafe?
Commission is a percentage of the order, but rider cost is fixed. On a big order the commission is much larger than the rider cost.
Should I offer free delivery on my own channel?
For large orders it often still saves money. Set the delivery fee field to zero in the calculator and see whether the saving holds.
How much commission do GrabFood and foodpanda charge restaurants in Malaysia?
It depends on your merchant agreement, the services you use (delivery by the platform or by you, pickup) and any promotions you join. Use the rate on your own monthly statement, including any tax charged on the commission.
Why does the calculator assume only part of my orders will move?
Because it is true. The apps bring customers who would not find you otherwise. Your own channel wins the customers who already know you. Assuming every order moves makes the saving look several times bigger than it will be.
Why are food cost and packaging not in the calculation?
They are the same whichever channel the order comes through, so they do not change the saving. Only the costs that differ between the apps and your own channel are compared.
Is this calculator free?
Yes, with no sign-up. The numbers you type stay in your browser.
Your own ordering channel, at up to 6% commission
EatsVenture gives you your own ordering site, table QR ordering, loyalty and WhatsApp marketing, so regulars order from you directly and you keep most of the commission you pay the apps today.
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