GrabFood and foodpanda commission calculator
Delivery apps bring you customers, and charge commission on every order, including orders from regulars who would gladly have ordered from you directly. This calculator shows what the apps cost you each month and what you could really save by moving some orders to your own ordering channel.
It is honest about the costs on your side: only part of your orders will move, online payments have fees, and delivering yourself needs a rider. The example numbers are a starting point. Replace them with the figures from your last monthly statement.
Your result
Moving 900 orders a month to your own channel could save about RM4,639 a month, RM55,668 a year, after payment fees, EatsVenture commission, delivery and the cost of the system.
Paid to the apps each month
RM34,200
30% of app sales
Possible saving each month
RM4,639
RM55,668 a year, setup paid back in 0.4 months
Today on the apps
- App sales a month
- RM114,000
- Commission and app ads
- RM34,200
If you move 30% of orders (900 a month)
- Commission you stop paying
- RM10,260
- Payment fees
- -RM684
- EatsVenture commission (6%)
- -RM2,052
- Rider cost not covered by delivery fees
- -RM1,260
- Ordering system and marketing
- -RM1,625
- Saving each month
- RM4,639
Each moved order saves RM6.96 before fixed costs. Break-even: move about 8% of your app orders.
Estimates from the numbers you enter, for planning only. Food cost and packaging are the same on both channels, so they are left out. Not affiliated with GrabFood, foodpanda or ShopeeFood.
Worked example
With 3,000 app orders a month at an average of RM38.00 and 30% commission, the apps take RM34,200 a month. Moving 30% of those orders (900 a month) to your own channel stops RM10,260 of commission. After RM684 of payment fees, RM2,052 of EatsVenture commission, RM1,260 of rider cost not covered by delivery fees and RM1,625 for the ordering system and marketing, the saving is about RM4,639 a month, or RM55,668 a year. Break-even is moving about 8% of app orders.
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Questions restaurant owners ask
How much commission do GrabFood and foodpanda charge restaurants in Malaysia?
It depends on your merchant agreement, the services you use (delivery by the platform or by you, pickup) and any promotions you join. Use the rate on your own monthly statement, including any tax charged on the commission.
Why does the calculator assume only part of my orders will move?
Because it is true. The apps bring customers who would not find you otherwise. Your own channel wins the customers who already know you. Assuming every order moves makes the saving look several times bigger than it will be.
Why are food cost and packaging not in the calculation?
They are the same whichever channel the order comes through, so they do not change the saving. Only the costs that differ between the apps and your own channel are compared.
Is this calculator free?
Yes, with no sign-up. The numbers you type stay in your browser.
Your own ordering channel, at up to 6% commission
EatsVenture gives you your own ordering site, table QR ordering, loyalty and WhatsApp marketing, so regulars order from you directly and you keep most of the commission you pay the apps today.
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